Placing an order:
Since all the product are made to measure, we will take an advance from you for order confirmation. Payments can be made in cash, online payment gateway, cards. For any other modes of payment, please discuss with our executives on the customer service number.
Right of Acceptance:
We reserve the rights to cancel the order to various reasons such as stock quantity, delivery time and distance, pricing errors, payment terms etc.
Since all the product are made to measure, we do not entertain cancellation or exchanges. However, if the order is not accepted from our end, you will receive a full refund within 5 to 7 working days.
We ensure we test the product before installation so avoid any malfunctions or defects. Our delivery and installation team will operate the product in your presence to confirm the product is working perfectly. During this time if any defects or damages are found, the product will be repaired or replaced. However, post installation if the damages occur due to mishandling under 3 months, we will do our best to replace the damaged parts for a cost. Please call our customer service number for more details.
To ensure good customer service, feedback and to inform you about our products, delivery and installation, we will collect KYC details from you. Any sensitive information will be securely stored.
We may use technology to track the visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening.
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